FAQS

Web design & development answers

Everything you need to know about getting a website built and maintained by a family-run Hawaii studio. Still have questions? We'd love to hear them.

COMMON QUESTIONS

Your questions, answered

Clear answers about building, owning, and maintaining your website with Kila Creative.

How much does a website cost?

Most small-business websites start with a one-time build fee plus a simple monthly plan for hosting, updates, and support. The exact cost depends on how many pages and features you need — we'll give you a clear, plain-English quote on a free consultation, with no hidden fees.

How long does it take to build?

Most websites go live in about two to four weeks once we have your content and photos. We'll confirm the timeline in writing before we start, and we keep you updated at every step from design through launch.

Do I own my website?

Yes. The website we build is yours, and your domain and content stay in your name. We host and maintain it as part of your monthly plan, but you're never locked in — there are no long contracts, and you can move on with 30 days' notice.

What do I need to provide?

Just the basics about your business — your logo, photos, and any text like your menu, services, or hours. Don't have everything ready? No problem. We can help organize your content and write or polish the wording so your site reads clearly.

Can you redesign my existing site?

Absolutely. We regularly rebuild older or outdated websites into clean, fast, mobile-friendly sites. We'll keep what's working, refresh the look, and move your existing content over so nothing important gets lost.

What does the monthly plan cover?

Your monthly plan covers hosting, security, backups, and ongoing updates — so when your hours change, you add a photo, or you need a new page, we take care of it. You also get friendly local support whenever you have a question.

Can I sell online or take orders?

Yes. We can add online ordering, bookings, contact forms, or a simple online store so customers can buy or reach out right from your site. Tell us how your business works and we'll build the right setup for you.

Do you work with businesses outside Oahu?

Yes. We're based in Hawaii and happy to work with businesses across all the islands. Everything can be handled by phone, text, email, or video call, so distance is never an issue.

Still have questions?

Tell us about your business and we'll send a free, no-pressure quote within a business day.

Get a free quote